Frequently Asked Questions
Everything you need to know about shopping with WEASTS.
What is the typical shipping timeframe for an order?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days to arrive.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return or exchange request.
Which payment methods do you accept?
WEASTS accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to a select number of international destinations. Shipping costs and delivery times for international orders are calculated at checkout.
How can I contact customer support if I have an issue?
Our customer service team is available via email at support@weasts.com or through our live chat feature available on the website from 9 AM to 5 PM EST.